Shipping policy
Shipping Policy
Blushlighting currently delivers lighting and furniture to eligible addresses in the United States. Shipping arrangements vary by product type, size, availability, and destination.
Please note: All furniture processing, production, and delivery estimates below refer to business days, excluding weekends and public holidays. Lighting estimates are stated in days or weeks as shown in Section 2.
1. Delivery Locations
Lighting
We currently ship lighting products to all U.S. states. Free standard shipping applies to the lighting shipping methods identified below. Express delivery is available for an additional charge.
Furniture
Free standard furniture freight delivery is available to eligible addresses within the contiguous United States.
Alaska, Hawaii, U.S. territories, and remote or restricted-access locations are outside this free-delivery coverage. Please contact us before ordering to confirm whether delivery is available and obtain any applicable charges.
2. Lighting Order Processing & Shipping
Order Processing Time
- Standard orders are typically processed within 1–2 weeks after payment confirmation.
- Custom orders typically require 2–3 weeks for processing and production.
- Orders placed on weekends or public holidays will begin processing when normal business hours resume.
Processing times may vary by product. For specific processing and delivery estimates, please contact our customer service team at info@blushlighting.com.
Shipping Costs & Transit Times
At Blushlighting, we offer free standard shipping on all lighting orders. Express delivery is available for an additional charge.
- Air Freight — small lights, samples, and replacements: approximately 12–15 days after dispatch. Free.
- Sea Freight — large lighting items: approximately 4–6 weeks after dispatch. Free.
- International Express — DHL, FedEx, or UPS: approximately 1 week after dispatch. Additional charge.
Expedited shipping services are available upon request. Please contact us before ordering if you need urgent delivery options.
Please note: Total lighting delivery time includes order processing time plus transit time. All timeframes are estimates, and public holidays may extend these estimates.
Electrical installation is not included.
3. Furniture Processing, Production & Shipping
For furniture dispatched from China, the estimated schedule is:
| Stage | Estimated Time |
|---|---|
| Order Processing | 1–2 business days |
| Production | 20–25 business days |
| Ocean Freight & Final U.S. Delivery | 20–35 business days |
| Estimated Total Delivery Time | 41–62 business days |
This total includes the processing, production, and shipping stages shown above. Delivery dates are estimates and are not guaranteed. Customs clearance, port congestion, weather, and carrier scheduling may affect the delivery date.
4. Standard Furniture Delivery
Standard furniture delivery is made to a carrier-accessible curbside or doorstep location. It does not include moving items into your room, unpacking, assembly, or removal of packaging.
Please ensure that your address can be accessed by the delivery vehicle and respond to any appointment requests from the carrier.
At delivery, inspect the packaging and furniture where possible. Note any visible damage on the delivery receipt and promptly email us with photographs of the item and its packaging.
5. Optional White Glove Delivery
White Glove Delivery may be available for an additional charge, depending on the item, destination, and local delivery provider.
Depending on the confirmed service, this may include:
- Placement in your designated room
- Unpacking
- Basic assembly
- Removal of packaging materials
Please request this service before dispatch. Availability, the included services, and the price must be agreed upon before payment. Free standard shipping does not include White Glove Delivery.
Before delivery, measure entrances, hallways, stairs, and elevators to ensure the furniture will fit. Tell us about any access restrictions or building insurance requirements, and clear the delivery path and placement area. An adult aged 18 or over must be present for the scheduled delivery.
Removal of existing furniture is not included.
6. Delivery Delays & Additional Services
We will communicate material changes to your estimated delivery schedule when they become known to us.
If redelivery, special access arrangements, customer-requested storage, or a missed appointment results in an additional charge, we will explain the charge and obtain your agreement before arranging the related service.
Please notify us promptly if your delivery address or access arrangements change.
7. Carriers & Order Tracking
We work with carriers such as UPS, FedEx, DHL, USPS, and freight delivery partners. The carrier used depends on your product and shipping method.
- After placing your order, you will receive an order confirmation email.
- After dispatch, you will receive a shipping notification with available tracking details and instructions.
Tracking updates may not appear immediately after dispatch. For freight deliveries, tracking information and final delivery appointments may be provided separately.
8. Taxes & Other Charges
Lighting: Our stated lighting prices include applicable taxes under our current pricing policy. Standard shipping is free for the methods identified above; express delivery carries an additional charge.
Furniture: Any applicable taxes, customer-payable import charges, or delivery charges will be identified before payment. Please review the checkout total and any agreed delivery quote.
Optional services are quoted and accepted separately. We do not add undisclosed service fees after an order is placed.
9. Cancellations, Returns & Shipping Damage
To request cancellation before dispatch, please email us as soon as possible. Cancellation eligibility and any production-related deductions are governed by our Return & Refund Policy.
Once an order has been handed to the carrier, it cannot be canceled while in transit. Eligible returns after delivery are subject to our Return & Refund Policy, including its conditions for custom products, return costs, and non-returnable items.
If your order arrives damaged, incorrect, or incomplete, please contact us promptly with your order number and photographs of the product and packaging. Retain the packaging while we review the issue.
10. Contact Us
For questions about shipping, delivery options, or your order, please email us at: info@blushlighting.com
