We currently only ship to the United States.
Refunds within 24 hours: You can receive a full refund at no cost if you cancel your order within 24 hours of placing it.
Refunds after 24 hours: If you request a refund after 24 hours, a handling fee and transaction fees will apply.
Order Confirmation: We will confirm the shipping details with you before dispatching the product.
Post-shipment Refunds: If the product has already been shipped, you must wait until you receive the product to initiate the return and refund process.
1. Delivery Locations
We currently ship to all US states.
2. Order Processing Time
Orders placed on our online website are typically processed within 5-7 business days. Once your order has been processed, it will be shipped according to the shipping method you selected during checkout.
3. Shipping Times
We offer standard shipping on all orders, which typically takes 7-12 business days for delivery.
Sea Freight Time Is 4-6 Weeks
* Total delivery time = order processing time + shipping time
4. Shipping Cost
We offer free standard shipping on all orders to the USA.
5. Delivery Methods
All orders are shipped via our preferred carrier partners, including UPS, FedEx, USPS, the United States Postal Service, and various freight companies. You will receive a tracking number via email as soon as your order has shipped.
6.Order Tracking
In general, you will receive two emails about the status of your order. The first email, is a confirmation email after you have placed your order. The second email, is a shipping notification after your order has been shipped out. The second email will contain tracking information and some instructions on how to track your package.
7.About Tax
Our products are tax included (customers do not need to pay tax) and shipping is free of charge
* Note：
1.All delivery time refer to working days, excluding weekends and holidays.
2. If an order has been shipped but the customer refuses to accept delivery, the customer is responsible for the return shipping costs, transportation costs from the factory to the consignee's address, material handling fees, and any costs incurred due to the destruction of the product after refusal.
If your order is ready to ship and you want to cancel it before it is shipped, a 20% cancellation fee will be charged.
If you cancel an order while it is in transit, a cancellation fee of 30% will be applied.
If you have questions, please contact us：Email:support@blushlighting.com